It’s a bummer – you want to move a large music collection to your Android phone or transfer your vacation photo and video collection to your PC. But when you connect the smartphone, absolutely nothing happens. Where Windows Explorer really should have a voice, the cell phone only makes itself felt by annoying idleness. But don’t worry: in most cases, it is only a minor problem if Windows does not recognize the Android smartphone. With the right approach, you will ensure that you can control problems quickly and easily.
Rule out hardware errors
The first thing to do is determine if everything is fine with the hardware you are using. The first troublemaker can use that USB Cable its. Some cables only allow battery charging, but not data transfer to PC. Try a different USB cable if possible. He too Change the USB connection on PC can be a solution for data errors. Last but not least, the good can Restart be a solution, ideally from a mobile phone and a PC. If it still doesn’t work after that, you should try connecting the smartphone to a another pc to connect. If there’s no sound here either, there’s a chance it’s a hardware defect. In this case, only a repair or replacement will help.
Select the correct mode
Little known, but often a source of error: Android knows different things about USB connection to PC Transmission modes. Until Android 5, smartphones enabled “Media Transfer Protocol,” for short MTP, by default when connected to a computer. As the name suggests, this ensures that the data can be exchanged between the PC and the smartphone. With the change to Android 6, the Android developers changed this default setting. The first time a cell phone is connected to the PC using a USB cable, only the battery is charged. There is a simple reason for this: the security of your data. In the old standard configuration, data thieves could view and copy the files stored on the smartphone even when the device is locked. Now you have to Activate data transfer manuallywhich only works when unlocked.
To be able to transfer files to and from the smartphone via Windows Explorer, first connect the smartphone with a USB cable. Now unlock the screen and drag the Android notification area down. You should now see the note “Device is charging via USB – tap for more options“. Touch here to open advanced options. Now activate the option “Transfer files“. Windows should now correctly display smartphone memory in Explorer again.
Is it about transferring photos and videos from your smartphone to your computer? Then you can alternatively use the mode “Transfer Photos (PTP)Here, the smartphone reports to the PC as a multimedia device, comparable to a digital camera. If you enable the function, you can import the images with the appropriate photographic tools. This works, for example, with the Windows 10 photos app or special Adobe Lightroom programs: in this mode, however, you don’t have access to the rest of the data on the Android smartphone, such as PDF files or MP3 songs.
Install Android Driver
Normally, no driver is required to use an Android smartphone on a PC. However, in certain circumstances, it may be helpful to find a suitable driver for Android smartphones. This applies, for example, to old devices. Manufacturers often bundle the appropriate USB drivers with tools that you can use to manage your smartphone in Windows. Examples of this are Huawei HiSuite or Samsung Smart Switch. Alternatively, Google offers universal device drivers for Android. They are a bit older, but they can help fix connection problems. You can find it in this link:
After downloading, unzip the Android drivers and then install them using the device manager. To do this, proceed as follows:
- Open the Windows Device Manager. To do this, press the buttons [Windows] + [R] and give the order ??devmgmt.msc?? one.
- Find your Android smartphone in the device list. You can find it in the “Portable devicesAlternatively, it may appear as an unknown device, which you can recognize by a yellow exclamation point.
- Click on the right click on device and select the command “Update driver“.
- Then click on “Find the driver software on your computer“.
- Go to the folder where you just downloaded the driver. Alternatively, click on “Search forAnd navigate to the appropriate folder. Click on”Follow“.
- In the next step, you finally select a suitable driver. Windows only shows supported drivers.
Once the process is complete, try the connection attempt again. You may have to restart your PC after installing the current driver.
Disable USB debugging
USB debugging is a rather exotic source of error when there are problems transferring data between an Android smartphone and a PC. This is a special mode in which the smartphone can be approached using various development tools. This is of particular interest to developers and users of custom ROM versions, but it can also cause problems. If you have enabled USB debugging on your smartphone, try turning it off again. To do this, open the Settings from Android and navigate to Developer settings. You can usually find this in the submenu system. In the Android developer settings, look for the point “USB debuggingAnd turn it off. Then you need to check if the connection between the PC and the smartphone is working properly again.